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Privacy Policy
Effective Date: 01 Aug 2025
Entity Responsible: Hantec Financial
Contact for Privacy Inquiries: csd@hantec.com
Hantec Financial values and respects your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you interact with our mobile application, website, and services. It applies to Hantec Financial, its parent company, subsidiaries, and affiliates (collectively, the “Hantec Group”).
We may collect the following types of personal and sensitive user data:
Identity Data: Full name, address, identification documents, nationality
Financial Data: Bank account information, financial status, transaction records
Contact Data: Email address, phone number
Technical Data: IP address, device identifiers, cookies
Usage Data: App usage, logs, interactions
Location Data: (If applicable based on your permissions)
We collect data directly from you (e.g., via forms), from your interactions with our services, or through third-party integrations.
Your data may be used for purposes such as:
- Processing transactions and account management
- Providing investment, advisory, or financial services
- Conducting credit and background checks
- Improving and developing products or services
- Communicating offers and marketing (only with your consent)
- Legal and regulatory compliance
- Responding to inquiries and support requests
We may share your data with the following entities:
- Members of the Hantec Group Service providers (e.g., IT, payment, cloud storage)
- Professional advisers and consultants
- Financial institutions and business partners
- Legal, regulatory, or government authorities as required by law
- Purchasers or assignees in the event of corporate transactions
We ensure these parties handle your data in accordance with applicable data protection laws.
We use cookies to improve user experience and analyze web traffic. These cookies may store anonymous identifiers to understand usage patterns but do not collect personal information unless explicitly provided by you. You may disable cookies in your browser settings, but doing so may affect certain functionalities of our services.
We use industry-standard security measures to protect your personal information, including:
- SSL encryption
- Firewalls and intrusion detection systems
- Access control and secure authentication methods
However, no method of electronic storage or transmission over the internet is 100% secure.
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. You may request deletion of your data by contacting us at csd@hantec.com. We will process such requests subject to legal and regulatory requirements.
You have the right to:
- Access and correct your personal data
- Withdraw your consent to data processing
- Object to the sharing of your data for direct marketing
- Request deletion of your personal information (subject to legal limitations)
To exercise your rights, please contact us at
csd@hantec.com.
Your data may be transferred to and processed in countries outside your jurisdiction, including countries that may not offer the same level of data protection. In such cases, we ensure appropriate safeguards are in place.
We may update this Privacy Policy from time to time. Changes will be posted on our website or in-app, and the “Effective Date” will be updated accordingly. We encourage you to review the policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
Privacy Officer
Hantec Financial
Email:
csd@hantec.com
Effective Date: 01 Aug 2025
App Name: Hantec Financial
Developer: Hantec Financial
Privacy Contact: csd@hantec.com
Hantec Financial (“we”, “our”, or “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application (the “App”).
a. Information You Provide
We collect information directly from you, including:
- Name, email address, phone number
- Account credentials
- Financial profile information: Annual income range, Employment status, Investment objectives, Risk tolerance , Source of funds , Trading experience
b. Automatically Collected Information
- Device identifiers (e.g., IP address, OS, device model)
- App usage behavior and interaction logs
- Location data (if you grant permission)
c. Cookies and Analytics
We may use cookies or similar technologies for analytics and performance monitoring.
We use your personal data to:
- Create and manage your trading account
- Conduct financial profiling as part of our
KYC (Know Your Customer) obligations
- Determine service suitability based on your investment objectives and risk profile Improve user experience and app functionality
- Comply with regulatory requirements (e.g., AML laws)
- Respond to your requests and provide support
- Send service announcements or marketing updates (with your consent)
As a regulated financial services provider, we are required to collect
KYC data to assess your suitability for financial services. This includes:
- Financial background (e.g., income, assets) Investment experience
- Purpose and goals of investment
- Risk appetite
This information is
not shared with external marketing partners, and is used strictly for
regulatory compliance, risk assessment, and client profiling. We may store this data for as long as required under applicable financial laws.
We may share your personal information with:
- Companies within the Hantec Group
- Regulatory or supervisory authorities (as required by law)
- Third-party service providers (e.g., cloud services, analytics, compliance support)
- Legal, tax, or audit partners where necessary for compliance
All third-party processors are bound by confidentiality and data protection agreements.
We use industry-standard security measures to protect your personal information, including:
- SSL encryption
- Firewalls and intrusion detection systems
- Access control and secure authentication methods
- Regular security reviews
While we take all reasonable precautions, no system can guarantee absolute security.
We retain KYC and account-related data for as long as required by applicable financial and legal regulations. You may request access, correction, or deletion of your data (where permitted) by contacting csd@hantec.com.
You have the right to:
- Access and correct your personal data
- Object to or limit processing
- Withdraw consent (if applicable)
- Request data deletion or portability (subject to regulatory exceptions)
Please contact us to exercise your rights.
Our App is intended for users aged 18 and above. We do not knowingly collect data from children.
Your data may be processed outside your country. We ensure appropriate safeguards are in place to protect your data.
We may update this Privacy Policy from time to time. Updates will be published in the App and/or on our website with the effective date revised accordingly.
If you have any questions or requests related to your data, please contact:
Hantec Financial
Email: csd@hantec.com
1. Risk warning: Forex and CFDs carry a high level of risk and may not be suitable for all investors. Therefore, you should not speculate with capital that you cannot afford to lose. In particular, CFDs are complex financial products and may not be appropriate for all investors. CFDs are leveraged products that mature upon the closure of an open position. Investing in CFDs carries a high level of risk and may result in the loss of all invested capital. Please read the full Risk Disclosure.
2. Hantec Financial uses cookies to ensure that you get the best experience on our website. By staying on our website, you agree to our use of cookies. Read more on our Cookie Policy.
3. Hantec Financial is a co-brand shared by a group of entities, including:
- Hantec Markets (V) Company Limited, authorized and regulated by the Vanuatu Financial Services Commission (VFSC) with Financial Services License number 40318.
- Hantec Market (Australia) PTY Limited, authorized and regulated by the Australian Securities and Investments Commission (ASIC) with Australian Financial Services License number 326907.
- Hantec Bullion Limited, authorized and regulated by The Hong Kong Gold Exchange, with Member No. 163.
- Hantec (Seychelles) Services Limited, authorized and regulated by the Financial Services Authority
Seychelles (FSA) with Financial Services License No. SD164.
4. Hantec Financial does not offer its services to residents of certain jurisdictions, including but not limited to the USA, Canada, Iran, North Korea, Hong Kong, Macau, and jurisdictions on the FATF sanctions lists. The information on this site and the products and services offered are not applicable and shall not be provided to a country or jurisdiction where such distribution of information and services is contrary to the respective local law and regulations. We reserve our rights to vary, amend or discontinue our products and services at any time.
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